Post Sales Claims Management

Gain Solutions manages a post refurbishing claims process on behalf of our clients

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re-marketing audit trail

Gain Solutions experience has shown that it is vital for clients’ to use a re-marketing process that has, as one of its features an audit trail that records post refurbishment vehicle movements and transport – as a result the system is able to identify any damage or missing items which should be re-charged.

Gain Solutions VMS System includes an audit trail and in addition a unique Electronic Proof of Delivery System (EPOD) which clearly identifies rechargeable items in real time.

Gain Solutions manages a post refurbishing claims process on behalf of our clients – collecting missing documents identified in the audit trail, validating the buyer’s claim, establishing liability and then negotiates the lowest repair cost, before authorising.

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